WASH Knowledge, Attitude and Practices (KAP) survey in Za’atari camp

Between the 4th and the 12th of July 2019, REACH conducted a Knowledge, Attitude and Practices (KAP) survey in Za’atari camp to evaluate camp residents’ current knowledge, attitude and practices towards WASH and to assess the changes that have taken place since the last KAP survey in 2018, which was also conducted by REACH. This assessment aims to inform the WASH services and related education provided by humanitarian actors, as well as to inform UNICEF’s efforts to increase water conservation and customer service satisfaction and accountability in Za’atari camp. In addition, this assessment aims to understand camp residents’ sense of ownership of the water network, particularly related to acts such as; illegal tapping of the network, responding to leaks and the extent to which residents feel represented in terms of WASH services provision.