Urban Competency Framework: User Guide

The framework is intended to improve the effectiveness of humanitarian action in urban crises by:  Improving the effectiveness of individuals, teams and organisations; Fostering cooperation and collaboration between sectors, industries, authorities and organisations.This guide is aimed at organisations that are involved in humanitarian action, in whatever way that may be, and provides advice and tools for those who wish to use the Urban Competency Framework. The guide is divided into three main sections:  Information about the Urban Competency Framework;  Guidance on how to use the framework;  A toolkit of resources to support organisations to use the framework.