Reaching Refugee Survivors of Gender-Based Violence: Evaluation of a Mobile Approach to Service Delivery in Lebanon

The evaluation consisted of two components: (1) a one-time qualitative assessment in Lebanon and (2) ongoing collection and analysis of programmatic monitoring data from the WPE Lebanon program. Interviewers conducted semi-structured, in-depth interviews with 38 Syrian refugee women, 26 Syrian refugee adolescent girls, and 11 IRC staff members as well as observations of safe spaces and PSS activities. IRC staff collected monitoring data on the mobile service delivery approach using internal site and activity trackers that were developed with ICRW, the Gender-based Violence Information Management System (GBVIMS), and a case management satisfaction survey.Evaluation findings indicate that the safety and support needs of refugee women and girls in Akkar district were acute: at the interpersonal level, they experienced social and financial marginalization, loss of social networks, inequitable gender power dynamics, GBV, and limited access to essential services. At the individual level, they experienced emotional distress and a reduced sense of self.