This document can also be found on the official website of the University of Nairobi Research Archive at: http://erepository.uonbi.ac.ke/. In the present dynamic business environment, Knowledge has taken centre stage as a valuable resource for firms, the most unique feature being that this knowledge is embedded in the minds of the workers within the firms. More so, the management of knowledge is onsidered important in the formation and transfer of organization’s intellectual assets. This resource is part of the collection "Humanitarian Knowledge Management". Collections are monitored daily and new content is added.