This resource book identifies effective solutions that can be undertaken by local governments for improving the quality of life for elderly and disabled people in human settlements. Its aim is to assist decision-makers in national and local government to develop effective and affordable strategies to address the common problems facing elderly and disabled people and to improve their daily lives. The report consolidates research as well as policy experience. Successful policy experiences have been drawn from several cities around the world, but the two main case studies are Ottawa, Canada and Madras, India. The survey of policy and programme approaches has shown that creative and effective solutions are possible despite economic, social, or climatic constraints. A high potential for international exchange of ideas and concepts exists which may then be adapted for local application. This resource book is a mechanism for the sharing of such information.