Guidance note - Delivery of assistance to families in light of COVID-19

This document can also be found on the official website of Relief Web at

This guidance is based on WHO’s advices for infection prevention and control and other relevant global and local guidelines, and outlines basic protocols for all phases of a home-based NFI distribution, from planning to distribution to close out. Acknowledging the complex, challenging and fast-paced operating environment, partners are invited to adopt these recommendations to the extent possible.The main underlying approaches are: adopt a Do-Not-Harm approach to minimize the risk of infection for staff members, volunteers, and camp residents; increasing overall awareness and hygiene levels for staff members and volunteers; adapt distribution protocols to eliminate close contact and reduce the potential spread of
the infection. The guidance provides recommendations for each phase of home delivery: Planning home delivery (managers and supervisors), Orienting staff members and volunteers (managers and supervisors), At warehouse/office prior to home delivery (supervisors and staff members), During home delivery (staff members and volunteers), After home delivery (staff members and volunteers).

This resource is part of a Collection of similar guidelines entitled "COVID-19 : Rohingya", and is included in the series of Collections supporting response to Covid-19. Collections are monitored daily and new content is added.